Email Redundancy Services - as Important as Backup

All sizes of organisation should consider multi-level email redundancy. If the mail server at your premises or ISP stops functioning, even for seconds, vital email correspondence can be lost for all time.

The answer is second level, or even a third level of email redundancy. This means that if an email cannot contact your server for any reason, it automatically routes to an alternative email server. The secondary server then monitors your primary server and forwards any received email once your primary mail server is operational.

For the same reasons that backup should be offsite, secondary and tertiary email redundancy should be at a separate location from your main mail server.

Many Eye Media clients benefit from our cost-effective Store and Forward secondary email services to ensure that incoming mail is never lost. The Eye Media systems store incoming emails - even if your primary server is down for 24 hours - then automatically forward those emails to your primary server once it is operational.

Security is also a critical consideration, as many spam and hacking exploits target the secondary mail server to do things like password attempt bombardment, and penetration to your server infrastructure if it is on your internal network, which could overload your primary link, or increase your vulnerability. Eye Media email redundancy blocks and targets these attacks to reduce the likelihood of attacks to your primary systems. There is no connection to your systems, so they are protected from attack, as the Eye Media secondary email simply reforwards the mail once your server is restored.

For just one of our major retail clients, the Eye Media email redundancy service blocks up to 100,000 spams per month, thousands of viruses and dozens of hacking attempts.

Because of Eye Media Australia's massive capacity, we can offer secondary and tertiary, fully managed, email redundancy at a fraction of the cost of our clients maintaining a separate mail server onsite.

We welcome you to meet with us to explore the benefits of Eye Media Australia’s experience and passion for innovation.